Booking Terms & Conditions

Bowlish House Events Ltd Booking Terms and Conditions

Please read these Booking Terms and Conditions as they are important and govern what is expected of you and us, the Owner.

We strongly advise you take out comprehensive travel insurance to cover cancellation costs and your stay in the Property. If you choose not to then you accept responsibility for any loss that you may incur.

If you have any queries about these terms and conditions you can contact us at; | 01749705240


To be clear the following words will have the meanings given below:

Booking” means your request to stay at the Property once it has been confirmed by us.

Cautionary Deposit” the deposit paid by you to cover any damage to the Property or loss of contents or keys and excessive or incorrect use of facilities.

Check-in time” the date and time when the Property will be made available to you.

Check-out time” the date and time when the Property should be vacated by you as set out in the Booking.

Holiday” the period of time when the Owner provides the Property to you as set out in the Booking.

Owner” the owner of the Property.

Party List” the list of people including you (limited to the maximum number notified under clause 4.1.2) who will share the Property to be provided in accordance with clause 2.8

Property” the accommodation specified in your Booking.

Property Specific Terms” specific rules applicable to a Property provided to you by us the Owner and ‘you’ the person (and members of your party) who stay at the Property for the Holiday.


2.1 These are the terms and conditions on which your Booking is made and your Holiday will be provided to you.

2.2 When you submit a booking, we, the Owner are under no obligation to accept that booking.

2.3 We will provide you with written confirmation once we have accepted your Booking and upon acceptance, these terms and conditions become binding on you, and the Owner.

2.4 Once we have confirmed your Booking you will only be able to cancel in accordance with clause 7 below. However, if you contact us, we may be able to extend your Holiday or change the identity of or the number of persons in your party, but this is subject to availability. Accordingly, we cannot guarantee that this will always be possible.

2.5 You are responsible for ensuring the details you provide on the booking form you submit to us are correct and whilst we will try to assist you, we cannot be liable for mistakes in information that you have given to us.

2.6 Every Booking has a reference number. Please quote this number in all correspondence with us relating to the Booking.

2.7 If you make a telephone booking, we will provide you with confirmation of the Booking over the phone and in writing via email after the call.

2.8 You agree that you will provide a Party List prior to arrival.

2.9 You agree to arrive at or after the Check-in time for the Booking (unless you notify us otherwise and we agree the same in advance).

2.10 The Property will not be available at any time outside of the Holiday and we may retain the Cautionary Deposit or otherwise charge you a reasonable sum for any costs incurred by us if you have not left the Property at the Check-out time.

2.11 You confirm that the person making the Booking is over the age of 18.

2.12 You appreciate that, while we keep our illustrations, photographs and other imagery as up to date as possible, they are only illustrative and are subject to change.


3.1 Once your Booking has been confirmed, the Owner agrees to provide the Property to you for your Holiday, subject to these Terms and Conditions.

3.2 The Owner agrees to meet the standards required by us and you should inform the Owner if you have any concerns.


4.1 General

4.1.1 You agree to take proper care of the Property and its contents during your Holiday, including leaving the property in a clean and tidy state on departure, and we may deduct costs from your Cautionary Deposit if you fail to do so.

4.1.2 You will be notified of the maximum number of people who are permitted in the Property and you may not exceed that number. No-one other than the individuals listed in the Party List may stay in or (without our permission) visit the Property. A change of guests during the stay is subject to our permission.

4.1.3 We only permits the Property to be used for domestic and private use. If you do wish to use the Property for a commercial purpose, please contact us before booking.

4.2 Pets. Pets are only permitted in the Property if specified within the Booking. Any additional charges for the pets will be notified to you in advance of the Booking.

4.3 No Smoking. Smoking is strictly prohibited inside the Property.

4.4 Broadband. Where broadband is provided, there is no guarantee of a minimum speed, unrestricted bandwidth, or uninterrupted provision. We cannot be held liable for any failure in the broadband access.


5.1 The price of your Holiday including any Cautionary Deposit and any extras (e.g. pet fees) will be notified to you prior to your request to book being confirmed.

5.2 We will confirm the dates for payment and the price of your Holiday at the time of Booking and you must ensure that you make the payments on time.

5.3 Payment is requested by bank transfer.

5.4 Bank transfers must be in cleared funds by the deadlines for payment and in the currency shown in the Booking. Any bank or transfer charges shall be borne by you.

5.5 If you fail to pay any sums (including the Cautionary Deposit) by the due date we may either charge your debit or credit card for the amount owing plus an  administration charge of £30 or we may cancel your Holiday and use any monies paid to cover the costs incurred by you breaching these terms and conditions.

5.6 You will not be permitted to have access to the Property if there is any sum (whether Cautionary Deposit or otherwise) outstanding at the Check-in time and clause 5.5 above will apply.


6.1 You will be informed of the amount of the Cautionary Deposit to be paid at the time of Booking.

6.2 The Cautionary Deposit must be paid at the time of booking.

6.3 The Property will be assessed after your Holiday. If no excessive cleaning is required, or loss or damage is discovered, we will provide you with a full refund of the Cautionary Deposit. Otherwise, if any excessive cleaning, loss or damage is discovered then you will be informed of the amount to be deducted from the Cautionary Deposit.

6.4 If any proportion of the Cautionary Deposit is retained, or a further charge is made under this clause 6 and you dispute the same, we will be open for discussions


7.1 Any cancellation must be in writing and will only be effective once we send written confirmation of the cancellation to you. Please see clause 8 for your entitlement to refunds and clause 2.4 relating to changes.

7.2 When we confirm your cancellation in writing we will provide you with details of what (if anything) is owing to you and any deductions we have made.

7.3 We strongly recommend that you take out travel insurance at the time of making the Booking with cancellation cover. Whilst you are able to cancel your Holiday, we cannot guarantee that we will be able to refund any part of the payments you have already made.

7.4 If you are unable to travel to the Property for any reason, or do not arrive on the day of Check-in without notifying us, this will be treated as a cancellation under this clause 7.


8.1 If your dates (or part of them) are rebooked you will be entitled to a refund of all payments you have made to us minus:
(a) any reduction in the value per night of the new booking compared with the rate charged to you for your nights; and
(b) a £30 cancellation charge.

8.2 If your dates cannot be rebooked then:

If you cancelled

8.2.1 Eight weeks or more prior to the Check-in date. We will retain the deposit you paid at the time of Booking.

8.2.2 Less than eight weeks to the Check-in date. We will retain all payments made and you will be liable for any outstanding balance payment.

8.3 Cancellations received after 12 noon are not effective until the following working day.


9.1 The Owner may have to cancel a Booking prior to the Check-in time due to an event outside their control (such as fire, flood, failure of utilities or legislation) you will be entitled to a full refund. This does not apply where you cancel because you are unable to travel or stay at the property.

9.2 Clause 9.1 states your sole and exclusive rights and remedies and our entire obligations and liability, if cancellation occurs under clause 9.1.


10.1 Our liability is limited for:
(a) death or personal injury caused by the negligence of either of us;
(b) fraud or fraudulent misrepresentation; or
(c) breach of the terms implied by the Consumer Rights Act 2015.

10.2 If we fail to comply with these terms and conditions, we will each respectively be responsible for any loss or damage you suffer that is a foreseeable result of our breach of the terms or negligence, but neither of us are responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us when we entered into this Booking.

10.3 Subject to clause 10.1, we are not responsible for any transport and/or alternative accommodation costs or for loss or damage to any of your items, belongings, or vehicles.

10.4 To be clear, we shall not be liable for any loss or damage you suffer due to the breach of these terms by, or the negligence of, us and we shall not be liable to you if we breach these terms or are negligent.


11.1 You acknowledge that we may enforce any and all of these terms and conditions against you.

11.2 Except for you and us no other person shall have any rights to enforce any of its terms.

11.3 These terms shall be governed by and construed in accordance with English law and the courts of England & Wales shall have exclusive jurisdiction.

Additional Pet Specific Terms & Conditions

While we are pet friendly, please note that there are no specific property modifications that have taken place to accommodate pets.

12 If you wish to holiday with a pet other than a dog, it would be necessary for us to confirm

13 An additional accommodation charge is applicable for bookings that include pets. This additional charge will be clearly detailed against your booking and the fee is payable prior to your arrival at the property.

14 Please do not leave your pets alone or unsupervised at the property at any time during your stay.

15 Pets are not permitted on the furniture at any time.

16 For the safety and comfort of your pet we request that owners exercise due diligence at all times, especially near the road and local livestock. We can not accept responsibility for the safety of your pet.

17 Although we supply cosy blankets, we request that you bring your own pet provisions, including bedding.

18 Pets should be cleaned and fully dried off before entering the property after being outside.

19 In the interests of hygiene, health and safety and out of consideration for others it is important that you clean-up after your pet and dispose of any mess in a sanitary and responsible manner. Please put bagged waste in the outside bin.

20 You are responsible for any damage caused by your pet, whether inside or outside the property. If extra cleaning is required as a result of a Guest having pets in the property, this may be deducted from your Cautionary Deposit.